Loyal Guests 3.1.2

Loyal Guests brings guest issue tracking into the contemporary era, offering a streamlined approach that enhances operational efficiency. The limitations of traditional tracking methods, such as cumbersome binders filled with lengthy lists, are effectively eliminated. Instead, Loyal Guests presents a user-friendly platform designed to record and manage issues encountered by diners in a systematic manner. The web-based configuration allows for tailored adjustments that suit the specific requirements of various establishments.

Key Features:

• Comprehensive tracking of guest information including name, date, issue, resolution, email, and phone number.
• Automated communication via email or text message, providing guests with a redemption code for future visits.
• Search functionality by name, email, phone number, or redemption code to easily locate guest records.
• Quick access to guest information through the scanning of QR redemption codes.
• Visibility of related issues associated with matching names, phone numbers, or email addresses.

Please note that an account with Loyal Guests is required to utilize this application.